Chalet Madarao is a fully catered lodge. We have an on-site restaurant for breakfast and dinner and a bar. There is high speed wifi internet access throughout the lodge. There are 7 big Western style rooms and 3 large Japanese style rooms. Standard occupancy in the Western style rooms is 2 people but they can take 2 additional children or an additional adult. The Japanese style rooms have tatami mats and futons. Standard occupancy is 3 people but they will take an extra 2 people. Normally the beds are made up with quilts and there are spare blankets available. If you would prefer you bed to be made up with blankets instead of quilts let us know beforehand. We provide a towel, hand towel and washer for each guest. The towels are quite large which is not typical in Japan. If you stay at a pension or a similar establishment quite often you need to provide your own towel or are provided with a towel the size of our hand towels. Your room is made up prior to your arrival and cleaned after your departure. To facilitate this cleaning service check-in is at 4:00 pm and check-out is at 9:30 am. We understand your wish to get the most from your visit to the resort and generally it is possible, by arrangement with the manager, to store luggage (at your own risk), if arriving earlier or departing later than these times. A wide selection of toys and board games is also provided and there is library catering to a range of tastes. There is storage for skis and boards and plenty of space in the drying room for clothes and boots. There are clothes washing and drying facilities and a work space for ski and board servicing if required. We do not have daily room cleaning staff so guests are responsible for their own room cleaning during their stay. Smoking is strictly prohibited in all indoor areas.